As lockdown starts to ease, I am thrilled to welcome you back to Hoop…
From 15th June, You will notice that there is a change in opening hours… The shop is now Closed on Mondays, but I am pleased to offer Friday late night shopping by appointment.
Hoop is now open :
TUESDAY 10-5pm, WEDNESDAY 10-5pm, THURSDAY 10-5pm, FRIDAY 10-5pm… till 7pm by appointment, SATURDAY 10-5pm.
As the first week of trading comes to an end, I would like to update you on how things are working in the shop..
Throughout the day there is a doorway counter service… This seems to be working well if you know what yarn you need, you have a quick question, require thread, ribbon, buttons etc please feel free to drop in at any time. We aren’t setting a time limit on this service, but please be mindful of other people, especially if there is a queue.
If you are choosing yarn for a project, would like to look at fibre, colours etc, then I will ask you to come through so you can browse.. unfortunately this is limited to 1 person at a time as this is not a wide shop..
If you fall into the vulnerable category, or would like to discuss a project in depth, you are still welcome to make an appointment from 2pm..
(unfortunately I an not able to help rectify mistakes or problems with your work at this time.. please email for assistance.)
You don’t have to book days in advance, just check what time slot is available when you want to come., use the booking link, email [email protected] or phone the shop on 01580 388011
Here’s the important stuff…
Please observe social distancing whilst in the shop or queuing outside.
I ask that you please use the hand sanitiser on entering the shop..
and leave your bags etc by the door…
I am afraid you won’t be able to touch the products before purchase and as usual, we won’t be accepting returns for any reason. Obviously this does not affect your statutory rights, so we will accept any faulty returns or returns from distance purchases.
Contactless payment is preferred and the card machine will be sanitised regularly.
Please don’t come to the shop if you feel unwell at all, or fear you have been exposed to the virus.
I will be following government guidelines and as such, this information could change at any time.
Thankyou so much for your continued support, I look forward to seeing you soon … xV